In October 2003 European Union legislation changed the way cars
may be serviced and repaired giving motorists more freedom in their
decision as to who shall look after their cars. Previously it was very
difficult to have cars which were still covered by the manufacturer’s
warranty, serviced anywhere except by a franchised dealer. Now
motorists may choose any garage to service their cars and save
money - without invalidating their manufacturer’s warranty!
The Office of Fair Trading have stated: “Independent repairers CAN
carry out normal maintenance and repair services during a vehicle’s
warranty period without invalidating the warranty conditions. With two
provisos:
- that the service is in accordance with the VA’s servicing
schedules and is recorded as such.
- that the parts used are appropriate quality and are recorded as
such.
This means you are now free to benefit from the competitive pricing
and individual service offered here at Independent.
Ask David or Rikki to clarify this with you.
